North America

United States

• Customer Experience Summit 2013May 20 - 22, 2013 * Pan American Life Conference Center, New Orleans,Louisia
  

• Big Data Marketing ForumMay 21 - 22, 2013 * The Sheraton Fisherman’s Wharf, San Francisco,California
  

• Blinds.com Call Center Training DayMay 31, 2013 * Houston, Texas, USA
  

• Call Center AwardsJune 12, 2013 * Caesars Palace, Las Vegas,Nevada
  

• 14th Annual Call Center WeekJune 10 - 14, 2013 * Caesars Palace, Las Vegas,Nevada
  

• Call Center Excellence StrategiesJuly 12, 2013 * Corporate Offices of Manheim/Cox Enterprises
  

• Maximizing Customer Loyalty and Profitability: North America Summit July 15 - 17, 2013 * Hurst Conference Center, Dallas,Texas
  

• Customer Analytics and Intelligence Conference July 22 - 24, 2013 * Hilton San Diego Resort & Spa, San Diego,California
  

• Call Center Executive Leadership ForumJuly 26, 2013 * Disney Destinations Call Center, Orlando, Florida
  

• 4th Annual Pricing & Revenue Optimization Summit August 15 - 16, 2013 * Chicago, IL
  

• 6th Advanced Lightweight Material for AutomotiveAugust 26 - 27, 2013 * DoubleTree Hilton Suites Detroit Downtown, Detroit,Michigan
  

• 6th Annual Channel ManagementSeptember 30 - October 02, 2013 * Venue To Be Confirmed, Los Angeles, CA, USA
  

• Call Center Performance Productivity & Metrics September 30 - October 03, 2013 * Dallas/Addison Marriott Quorum by the Galleria, Dallas,Texas
  

• Customer Experience Exchange, North AmericaOctober 15 - 16, 2013 * Miami, FL
  

• Executive Customer Contact ExchangeOctober 17 - 18, 2013 * Miami, Florida
  

• Customer Experience Management, North America October 22 - 24, 2013 * Venue to be confirmed, Atlanta, GA, USA
  

• Mobile Marketing ExchangeOctober 27 - 29, 2013 * San Francisco, USA
  

Europe

Austria

• Customer Experience Management in Telecoms: European Summit September 23 - 25, 2013 * Radisson Blu Palais Hotel, Vien, Austria
  

Germany

• Maximising Customer Loyalty & Profitability May 21 - 23, 2013 * Holiday Inn 4* Munich - City Centre, Munich, Germany
  

The Netherlands

• BPM Summit, Europe June 25 - 27, 2013 * Park Plaza Victoria Amsterdam, Amsterdam, The Netherlands
  

United Kingdom

• CMO ExchangeJune 04 - 06, 2013 * Sopwell House, London
  

• Smart Data and Analytics Retail ForumJune 12 - 13, 2013 * London, UK
  

• Customer Experience Exchange for RetailJuly 01 - 03, 2013 * Sopwell House, Hertfordshire, United Kingdom
  

• Customer Insight & Analytics ExchangeJuly 09 - 10, 2013 * London, UK
  

• CX Transformation: Financial ServicesSeptember 16 - 18, 2013 * The Bloomsbury Hotel, London, United Kingdom
  

• Customer Insight in TelecomsDecember 02 - 04, 2013 * The Kensington Close Hotel, London, United Kingdom
  

• Customer Experience Management in Telecoms: Global Summit 2014January 27 - 30, 2014 * London, UK
  

Asia

China

• Contact Centre Week ChinaOctober 22 - 23, 2013 * Venue to be Confirmed, Shanghai, China
  

Singapore

• 3rd Annual Insurance Underwriting and Claims Management Asia September 03 - 04, 2013 * Venue to be confirmed, Singapore
  

• SSON Week Asia 2013September 02 - 05, 2013 * Singapore Expo, Singapore
  

• Customer Experience Management AsiaOctober 02 - 03, 2013 * Venue to be Confirmed, Singapore
  

Middle East

Oman

• Oman Customer Service Week 2013September 29 - October 01, 2013 * Muscat, Oman
  

Saudi Arabia

• Saudi Customer Service Week September 29 - October 02, 2013 * Riyadh, Saudi Arabia
  

United Arab Emirates

• 4th Annual Customer Service WeekOctober 01, 2013 * Dubai
  

• 4th Annual Customer Service WeekSeptember 30 - October 02, 2013 * The Westin Dubai Mina Seyahi Beach Resort and Marina, Dubai, United Arab Emirates
  

South America

Brazil

• CMO Exchange Brazil 2013October 28 - 30, 2013 * Brasil